Strategic and Systematic Approach
A strategic and systematic approach to achieving an organisation’s vision, mission, and goals is a critical element of TQM.
This process, is centred on the formulation of a strategic plan that integrates quality as a core component.
Strategic planning is a dynamic and complex process involving consideration of internal and external factors as well as the short and long term.
It is of note that effective strategies require deciding what not to do just as much as what to do.
A strategy brings together a collection of coordinated, creative and sustainable actions into a plan designed to address core challenges that ultimately will create value.
Strategic planning is an iterative process and begins with scene setting in the form of the organisation’s mission, vision and values.
The strategy is then built on key elements including:
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The long term vision
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Current business environment, issues and opportunities
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Quantified objectives with an action plan to achieve them
A successful strategic planning process involves harnessing the power of a systematic approach. This ensures consistency and streamlines the planning process.
Additional benefits resulting from a systematic approach include:
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Minimising human error
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Enhanced data accuracy
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Reducing duplication of effort
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Greater transparency
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Ease of collaboration between teams and departments
A strategic and systematic approach correctly executed will improve performance, enabling the business to be more responsive and agile in addressing challenges and stay on track to achieving its long term vision.